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Consumer Research
Consumer surveys to assess usage, awareness, customer
satisfaction and other related areas are undertaken
by MISCO International for clients. A full scale
research project can be undertaken on behalf of
one customer with the survey team using trained
and experienced supervisors and interviewers.
Interviewing can be carried out face to face or
through the telephone.
Research Omnibus
Companies, organisations or individuals wanting
to undertake a consumer survey while sharing the
costs incurred in setting up such a project can
benefit from this service. Subscribers may place
any number of questions with the answers being
exclusive to them while the costs are relative
to the number of questions placed. The Research
Omnibus benefits companies operating on a limited
research budget or seeking market information
obtainable either from a small number of questions
or on a regular basis. The Omnibus runs quarterly.
Mystery Shopping
Research of a mystery shopping nature is carried
out in various distribution channels in order
to gauge behaviour, pricing and staff skills of
clients' own frontline staff as well as those
of the competition.
Business-to-Business Research
MISCO International regularly undertakes market
research in industrial sectors. Specialised research
officers and interviewers form part of MISCO International's
organisation for this purpose.
Retail Audits
Retailers, shop and supermarket owners and managers
are asked for details of the stocks and purchases
of any particular product. Retail audits are aimed
at finding out purchases/sales of products, the
seasonality of demand, market size and market
shares. They are carried out either on a continuous
basis or as a one off project.
Discussion Groups
Groups made up of some eight persons are called
upon to give their experiences and explain their
attitudes towards a product, service or publication.
Discussions are led by an experienced and specifically
trained member of the MISCO team.
Product Tests
Consumers are invited to spend some time inspecting
new products, watching a film or looking at a
display and are then interviewed to find out their
opinions. Through the hall tests, many persons
can be contacted in a short space of time and
visual aids and demonstrations can be tried out.
Alternatively consumers are asked to use an unbranded
or little-known product for some time and then
asked for their opinions after having tried it
out.
Desk Research
Once details of the area that needs to be researched
are given, MISCO International can undertake to
supply an analysis of all the available information
to assist management to better evaluate market
opportunities. This is done through monitoring
of specific markets for identified products.
Export Research
Exporting firms are assisted by MISCO International
through its network and international contacts
in securing first hand information and surveying
market potential and business opportunities on
the spot by undertaking field visits. The research
can be done for both individual companies and
for groups of companies with compatible products.
MISCO Advertising Monitor Service (MAMS)
A monthly overview of advertising expenditure
covering television and press for various products
and services.
Syndicated Studies
MISCO International also carries out a number
of studies which are available to interested parties.
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MISCO Fino Buildings, Notabile Road, Mriehel BKR 3000, Malta.
Tel:
+356 2122 0303, 2123 9683 Fax: +356 2124 7512, 2125 1083
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