Providing A+ Customer Care

Providing A+ Customer Care


Customer care and knowing how to deal with customers is one of the most important and vital aspects in a business. It is what makes or breaks a company because ultimately we all depend on returning and loyal customers to keep the business going. Therefore, learning or remembering how best to handle customer interactions will certainly never go to waste.

What will I learn?


  • How to become a more effective communicator
  • How to create a positive first impression
  • How to increase professionalism towards customers
  • Meeting and exceeding expectations
  • Dealing with difficult customers

Is it right for me?

This session is ideal for anyone who meets customers face-to-face. The participants attending our customer service courses are in customer-facing or customer support roles, who want to develop their customer service skills and behaviours.

Trainer:


Commencing on: 19 August 2019    calendar 09:00-12:00    
calendar 95.00

For more info please contact:

Tel: +356 2205 4605
Fax: +356 2124 7512
Email: training@miscomalta.com

No. of Attendees:

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