Hands-on Facebook

Hands-on Facebook

 

What will I learn?

  • The use of Facebook as part of your digital marketing plan
  • How to design a best practice page
  • How to target effectively
  • Best ways of using Facebook advertising
  • Understanding of Facebook insights and analytics
  • To improve the communication flow by means of using of a communication style aimed at reinforcing a positive interaction with clients
  • To show on Facebook that customer care issues are proactively tackled and solved
  • What users expect from customer care services on Facebook
  • Monitoring of online conversations (both on Facebook and on other social media channels and websites)
  • Real time social media interaction guidelines
  • Social media issues management procedures
  • Analysing Facebook customer care case studies

 

Is it right for me?

Small and medium sized business owners or self-employed professionals and anyone managing social media campaigns, customer care managers and executives and employees responsible for managing corporate social media channels will all benefit from this workshop.


Training will be held on:

25.05.2017 and 26.05.2017 from 9am to 1pm


Participants attending this training would be required to bring their own laptop. 



Trainer:

Fabio Giangolini


Commencing on: 25 May 2017    calendar 09:00-13:00    
calendar 135.00

For more info please contact:

Tel: +356 2205 4605
Fax: +356 2124 7512
Email: training@miscomalta.com

No. of Attendees:

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