Level 3 Award in Retail Operations

What is Level 3 Award in Retail Operations?

This qualification develops a comprehensive range of knowledge for people who manage process within the retail sector and never had official training for the job; anyone wishing to understand the influencing notions of retail operations and for people who have worked/are about to start working in retail.


  • Module 1: The Retail Process
  • Module 2: Merchandising (handling, storage, display) 
  • Module 3: Customer Service Excellence 
  • Module 4: Understanding the role of selling 
Starting in October 2019

For more information contact us on [email protected]

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